I just sent back the Telio IP phone adaptor I was so enthusiastic about when I first heard about it.
From the forums, it’s clear lots of people have really been able to simply plug it in and enjoy the free phone calls you’re supposed to, if you pay the monthly subscription. But I can’t get it to work with the DSL subscription I have, and though it seems some have managed to do it, there are still problems with its falling out. I’m not going to waste more time on it.
According to users, the Telio adaptor works great on most broadband connections. Unfortunately I have a “secure” connection. Not that I can use the secure bit – thanks to a university deal, I have a fairly fast connection for the cheapest price over at Nextgentel, but they unfortunately use VPN to ensure a secure connection. I can’t use the VPN anyway, because it’s a kind that doesn’t go well with Macs, even with fiddling, but because of this there’s a lot of fussiness about which IP will talk to the router in the DSL modem and add a Mac and a wireless basestation to that initial complication and you’re basically talking customer support’s nightmare. Especially since customer support involves two separate entities, both with extremely long waits. Actually I only waited five minutes to speak to Telio. Nextgentel generally has a 45 minute wait.
Since the IP phone adaptor is supposed to plug-and-play in less limited networks, I tried it in the States and at my mum’s – didn’t work either place.
I guess I’ll wait a few years until we don’t have to worry about stupid adaptors anymore.