pet peeve no 1
You know what? I am so sick of getting excited about some special offer from some site I’m a paying customer which I’m not eligible for. Amazon did it with the Prime membership thing, plastering my front page with it for weeks and weeks although they’re oh-so-personalised that YES they know damn well I don’t live in the US and that YES it’s free shipping within the US only. Now .mac offers me a free subscription to roaming wireless coverage — and not until I’ve clicked through three screens do I see the fine print “US residents only”.
What’s with that? They must realise they have an international customer base — they have my credit card billing address, for goodness sake. Everything else is customised. Why offend me by giving me ads for great deals I can’t sign up for?